| Search For Keyword or Phrase: |
|
| Example: install toner cartridge |
 |
|
|
|
To find a specific fault code, try our Fault Code Search. |
|
|
|
For further help, try our Tips on Searching. |
|
|
|
Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
|
|
|
|
| Frequently Asked Questions: |
- Image Quality Kit Information: What it is and How to Get it
The Image Quality Kit has been developed by Xerox to help you identify image quality defects, such as lines, streaks, marks, spots, caused by a specific replaceable units (CRU) or SmartKit. Your service representative (technician) is responsible for distributing the Image Quality Kit and providing training. more...
- The Belt Cleaner Needs Replacement Soon. Schedule Service Message
To confirm the Belt Cleaner replacement or reset the Lifespan Counter when the Auditron is enabled: . From the Login screen, enter your password using the numeric keypad on the Control Panel, and then select [Login] on the Touch Screen. The Belt Cleaner Replacement screen will be displayed. more...
- Paper Jam in Area 1
Paper Jam in Area 1 . Clear the Paper Jam in Area 1 . CAUTION: When removing jammed paper, images are sometimes transferred to the transfer belt (black film belt) located inside the machine frame on the top left cover. more...
- Paper Jam in Trays 1, 2, 3, and 4
Paper Jam in Trays 1, 2, 3, and 4 . Remove the Paper Jam in Paper Trays 1, 2, 3, and 4 . Solution=ref(ClearTrayObstructions_44961) . more...
- Network Controller is Not Available Message
For network connected models, use the 'Reset System Software' option for problems unrelated to network printing. From the Login screen, enter your password using the numeric keypad on the Control Panel, and then select [Login] on the Touch Screen. Select the required option: [Reset System Software], [Reset Network Interface], or [Reset Both] button. more...
- Paper Jam in Area 4
Paper Jam in Area 4 . Clear the Paper Jam in Area 4 . Gently open the Area 4 Cover. more...
|
|
|
|
|
